"Do you have a question about how a claim was priced that is NOT part of the No Surprises Act?”
Providers may contact ClearHealth by visiting ClearHealth’s secure Provider Portal or by calling ClearHealth’s toll-free provider service number 1-888-736-1504
Do you have a claim question specifically related to the No Surprises Act (“NSA”)?
1-800-280-0277 For UMR or HealthSCOPE inquiries
1-866-722-3773 for all other NSA inquiries
Send us a secure email to claiminquiry@clearhs.com
Access our secure Provider Portal
If you want to request an Open Negotiation, be sure to download and fill out the Federal NSA Open Negotiation Notice*
*This form, along with the Explanation Of Benefits (EOB) and/or Claim Image, should be submitted as attachments to your request in our Provider Portal
For general IDR inquiries or to send us a Notice of IDR Filing, please email our team at IDR@clearhs.com